Return Policy

Submit your return request directly below

12-Day Window

You have 12 days from delivery to request a return or replacement.

Eligibility

  • • Damaged on arrival
  • • Manufacturing defects
  • • Incorrect item received

Need Help?

If you have questions before submitting, email us:

[email protected]

Start Your Return

I confirm that I used this product with clear aligners/retainers only. I understand that returns are NOT accepted for issues caused by use with metal or wire retainers.

By submitting this form, you agree to our privacy policy and return terms.